Terms & Privacy

Terms & Conditions

1. Terms of Use
By accessing the website at https://illustrate.co.za, you agree to abide by these terms of service, all applicable laws, and regulations, and accept responsibility for compliance with any relevant local laws. If you disagree with any of these terms, you are prohibited from using or accessing this site. All materials on this website are protected under copyright and trademark laws.

2. Usage License
You are granted temporary permission to download a single copy of the materials (information or software) on Illustrate’s website for personal, non-commercial, and temporary viewing purposes only. This is a license grant, not a transfer of ownership. Under this license, you are prohibited from:

Modifying or copying the materials.
Using the materials for commercial purposes or public displays (whether commercial or non-commercial).
Attempting to decompile or reverse engineer software on the website.
Removing any copyright or proprietary notices from the materials.
Transferring the materials to another person or "mirroring" them on any other server.

This license will automatically terminate if you violate these restrictions and may be revoked by Illustrate at any time. Upon termination, you must destroy any downloaded materials, whether electronic or printed.

3. Disclaimer
The materials on Illustrate's website are provided "as is." Illustrate makes no warranties, expressed or implied, and disclaims all other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property or other rights. Illustrate does not guarantee the accuracy, reliability, or results of using the materials on its website or related to any linked sites.

4. Limitations of Liability
Illustrate and its suppliers are not liable for any damages (such as loss of data, profit, or business interruptions) arising from the use or inability to use the materials on the website, even if notified of potential damages. Some jurisdictions may not permit these limitations on implied warranties or liability for consequential damages, so these limitations may not apply to you.

5. Material Accuracy
The materials on Illustrate’s website may include technical, typographical, or photographic errors. Illustrate does not guarantee that any content on the website is accurate, complete, or current. Content may be updated or changed without notice, but Illustrate is not obligated to make such updates.

6. External Links
Illustrate has not reviewed all external websites linked to its site and is not responsible for the content of any linked sites. Inclusion of a link does not imply endorsement, and users access linked websites at their own risk.

7. Modifications to Terms
Illustrate reserves the right to revise these terms of service at any time without notice. By using this website, you agree to be bound by the most current version of these terms.

8. Governing Law
These terms are governed by the laws of South Africa, and you consent to the exclusive jurisdiction of the courts in that region.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your information when you use our services. It also outlines your rights and the legal safeguards in place to protect your data.

By using our services, you consent to the collection and use of your personal information as described in this policy.

If you’d like to manage your email preferences, you can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email. To continue receiving updates on new products, promotions, and community news, no action is needed.

Key Definitions

You: The individual or organization using our services.
Company/We/Us: Illustrate, located at 23 Fairford Way, Hillcrest, 3650, KZN, South Africa.
Service: The website at https://illustrate.co.za.
Personal Data: Any information identifying an individual.
Cookies: Small data files stored on your device to track website activity.
Usage Data: Information automatically collected about how you use our services.

Data Collection and Usage

We may collect the following data:

Personal Data: Name, email, phone number, and other identifiable details for communication and account management.
Usage Data: Information like your IP address, browser type, and activity on our website.
Cookies: Used to analyze website performance and improve functionality.

We use your data to:

Provide and improve our services.
Manage your account and fulfill contracts.
Send updates, special offers, and service notifications.

Data Sharing

Your personal information may be shared with:

Service Providers: Third parties assisting with operations like analytics and marketing.
Business Transfers: During mergers, sales, or acquisitions (you’ll be informed before the transfer).
Affiliates and Business Partners: For specific services or promotions, with your consent.
Other Users: If you interact publicly on the website or connect through social media.

Data Retention and Security

We retain your personal data only as long as necessary for its intended purpose, legal obligations, or dispute resolution. Usage data may be retained for shorter periods unless required for security or legal purposes.

While we strive to secure your information, no online transmission or storage method is entirely risk-free.

Children’s Privacy

Our services are not designed for individuals under 13 years old. If we inadvertently collect data from a minor, we will delete it promptly upon discovery.

Links to Third-Party Websites

Our website may link to external sites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies.

Data Protection Rights

You have the right to access, update, or delete your personal information. To exercise these rights, contact us using the details provided on our website.

Changes to This Policy

We may update this Privacy Policy periodically.
Changes will take effect upon posting on our website.
We encourage you to review the policy regularly.

Joining Our Facebook Group

Before joining our online community, please note:

Membership is voluntary.
Group rules ensure a respectful and enjoyable space.
Personal information should not be shared without consent.
Illustrate is not responsible for opinions or actions of group members.

We appreciate your cooperation in fostering a safe and engaging community!

We take appropriate measures to ensure that any third parties with whom we share your personal information are trustworthy and implement adequate safeguards to protect your data. However, we cannot guarantee the security of your information once shared with third parties, as their security protocols may differ from ours.

Please note that this Privacy Policy applies solely to our website and does not cover the privacy practices of third-party websites linked to our site. We recommend reviewing the privacy policies of any third-party websites before providing them with your personal information.

If you have questions or concerns regarding the sharing of your personal information, please feel free to contact us using the details below:

Email: info@illustrate.co.za

We are committed to addressing your concerns promptly.

Payment Methods

- Credit / Debit Cards